FitnessFitness
“We were about to launch a new product and thinking about how to build a FAQ to explain the difference with the first one.”
– First Last, Head of E-commerce
The Challenge
Bodylab sells supplements, protein powders, and fitness nutrition. Customers had detailed questions — about dosage, ingredients, dietary restrictions, and product compatibility. The support team was overwhelmed with repetitive queries that required specialist knowledge.
The Solution
Dialoge built an AI shopping assistant trained as a 'digital trainer and dietitian.' It understands fitness goals, dietary needs, and product specifics — then recommends the right products for each customer.
The Results
- 33% reduction in support tickets
- Customers get personalised recommendations 24/7
- Support team freed up for complex queries
33%
Fewer support tickets
Get similar results
Book a 20-minute call. We'll show you what Dialoge can do for your store.
